The Grand Ebook Store : Help and FAQ

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Help and FAQ

What is an Ebook?
The term Ebook stands for electronic book. Basically, it is a book in digital form that can be read on your PC. They come in many formats including PDF, exe and Word.
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Do I need any special software to read an Ebook?
Most Ebooks can be read using the default software of your computer. For Ebooks in PDF format, you will need Acrobat Reader, which can be obtained for FREE by clicking here. Ebooks in Word format will require Microsoft Word. Many Ebooks come in exe format which can be read on any PC.

You will also need extracting software, which can be obtained for FREE by clicking here to unpack your purchase from the ZIP folder that it will arrive in.

If you want to download files, applications or videos faster (because maybe you have dial-up or...), just click here to obtain FREE software that can accelerate your download speed.
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Will I get an instant download of my purchase?
Yes. After you have made your payment, you are then redirected to a page where you can download your purchase right away.
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Which methods of payment do you accept?
Currently we accept credit card and debit card payments by PayPal.

If you don't have a FREE PayPal account, click here to get one!
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What is PayPal? Is it safe?
The following information regarding PayPal was taken from their website:

"PayPal is designed from the ground up to be a safer way to send money online. PayPal doesn’t expose or sell your financial information to merchants."

How it works:

"1. Your sensitive financial information is securely stored on our servers."

"2. When you use PayPal to pay online, you provide only your PayPal email address."

"3. The merchants/retailers receive payment from PayPal without ever seeing your financial information."
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Is my private/personal information shared with anyone?
No! Never! Your private information is too precious to share with anyone. Information gathered on this site is NEVER made available to third party vendors and NEVER sold to mailing list distributors.
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Where do I go to register?
You need to register in order for you to purchase goods from the store, so please register by clicking here.
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I cannot download my purchase! What shall I do?
Simply contact us and we will help you.
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